Old Motifator threads are available in the Archive.
DallasXanadu
Total Posts: 76
Joined 05-20-2015 status: Experienced |
So I purchased the Vintage Keys, was told I’d receive an email with download instructions? This is all I’ve got. Anybody know where the file went or how I contact them? The 800 number goes straight to voicemail and nobody seems to ever call back.
Company: KEYFAX NEWMEDIA,INC.
Subtotal: $34.95
KEYFAX NEWMEDIA,INC. Thanks for shopping with us. |
benj00
Total Posts: 113
Joined 06-03-2011 status: Pro |
You should’ve received another email. Check your inbox and spam . One is a basic receipt and one has more info along with download links. |
DallasXanadu
Total Posts: 76
Joined 05-20-2015 status: Experienced |
Well, son of a gun, there it is in the spam folder. Figure if one made it through they all would. It’s almost always the simplest explanation. Thanks! |
MrMotif
Total Posts: 1122
Joined 10-02-2002 status: Administrator |
Hi there, Glad you found the file. Yes, we are not alone in having to deal with the hornet’s nest of vagaries that is email these days. Between your own settings, The Google Email Police, local servers and professional spammers jamming up the works it is a challenge. We do answer calls whenever possible at the office but the surest way to reach us is email or a message to which we will then respond. We are in California and, much as we like to think the whole world is here as well, we do realize some people live in Boston, London, Toyko, or even Sydney and so time zones can exacerbate the difficulty of finding us ‘in’. |
CologneKeys
Total Posts: 24
Joined 03-01-2014 status: Regular |
Hi there,
on 4th of September I purchased Vintage Keys, too - and got nothing in return :-(( (sorry I Forgot: I got the bill via PayPal)
Regards from Cologne Christoph |
cmayhle
Total Posts: 3116
Joined 10-05-2011 status: Guru |
CologneKeys, do you realize you ordered right at the beginning of a major holiday weekend here in the U.S.? PayPal processes instantly, without regard to the vendor.
After today, I’ll bet you get your product pretty quickly!
|
CologneKeys
Total Posts: 24
Joined 03-01-2014 status: Regular |
Hi there @motifator
ThanX for your message.
Christoph |